Terms of service

Terms & Conditions

Last updated: September 2026

Welcome to NVS Movement. These Terms & Conditions apply to your use of our website and to purchases made through nvsmovement.com.

By using our website or placing an order, you agree to these Terms.

1. About NVS

NVS Movement is the trading name of NVS FZE LLC, a Free Zone Establishment registered in the United Arab Emirates.

2. Use of Our Website

You agree to use our website lawfully and not to misuse, interfere with, or attempt to gain unauthorised access to any part of the website or its systems.

3. Products

We aim to ensure that product descriptions, images, colours, sizing and availability are as accurate as reasonably possible.

Colours may appear slightly different depending on your device or screen.

All products are subject to availability.

4. Orders

When you place an order, you are making an offer to purchase the selected products.

You will receive an order confirmation by email. An order is accepted when we confirm that it has been accepted for fulfilment.

We reserve the right to cancel or decline an order where reasonably necessary, including where a product is unavailable, an obvious pricing or listing error has occurred, or we suspect fraudulent or unauthorised activity.

If we cancel an order after payment has been made, you will receive a refund of the amount paid for the cancelled order.

5. Prices & Payment

All prices are displayed in AED and include applicable taxes where required.

We may update prices at any time, but changes will not affect an order that has already been accepted.

Payment must be completed at checkout using the payment methods available on our website.

6. Promotions & Discount Codes

Promotional codes and offers may be subject to specific terms, expiry dates or product exclusions.

Unless stated otherwise, discount codes cannot be combined with other offers or applied to previous purchases.

7. Shipping & Delivery

We currently ship within the United Arab Emirates only.

Shipping rates, estimated delivery times and other delivery information are set out in our Shipping Policy.

Delivery times are estimates and may vary due to circumstances outside our reasonable control.

8. Returns & Exchanges

Returns and exchanges are subject to our Returns & Exchanges Policy.

Nothing in these Terms limits any mandatory consumer rights available under applicable UAE law.

9. Intellectual Property

All content on the NVS website, including logos, names, images, designs, graphics, text and other materials, is owned by or licensed to NVS FZE LLC unless otherwise stated.

You may not reproduce, distribute, modify or use our content without our prior written permission.

10. Third-Party Services & Links

Our website may contain links to or rely on third-party services.

We are not responsible for the content, availability or practices of third-party websites or services.

11. Shopify

Our online store is hosted by Shopify, which provides the e-commerce platform that allows us to sell our products and provide our services.

Your use of our website may also be subject to Shopify's applicable terms and policies.

12. Reviews & Feedback

If you submit a review, comment, image, suggestion or other content to NVS, you confirm that you have the right to provide it and that it does not infringe the rights of others or contain unlawful or inappropriate material.

We may use submitted content for legitimate business and marketing purposes, subject to applicable law.

13. Accuracy of Information

We make reasonable efforts to keep information on our website accurate and up to date.

However, occasional errors, omissions or inaccuracies may occur. We reserve the right to correct information and update or cancel affected orders where appropriate.

14. Prohibited Uses

You must not use our website:

  • for any unlawful purpose;
  • to infringe the rights of others;
  • to submit false or misleading information;
  • to interfere with the security or operation of the website;
  • to introduce malicious software; or
  • to attempt unauthorised access to our systems or accounts.

15. Privacy

Your personal information is handled in accordance with our Privacy Policy.

16. Website Availability

We aim to keep our website available and functioning properly, but we cannot guarantee uninterrupted or error-free access at all times.

We may temporarily suspend or modify the website for maintenance, updates or other operational reasons.

17. Limitation of Liability

To the extent permitted by applicable law, NVS will not be responsible for indirect or consequential losses arising from your use of the website or products.

Nothing in these Terms excludes or limits liability where doing so would be unlawful, including any mandatory consumer rights or liability that cannot legally be excluded.

18. Events Outside Our Reasonable Control

We are not responsible for delays or failure to perform our obligations where caused by circumstances beyond our reasonable control, including natural events, government actions, transport disruptions, telecommunications failures or other significant disruptions.

19. Severability

If any provision of these Terms is found to be invalid or unenforceable, the remaining provisions will continue to apply.

20. Changes to These Terms

We may update these Terms from time to time.

The version applicable to your order will generally be the version in effect when you place your order, unless otherwise required by applicable law.

21. Governing Law

These Terms are governed by the applicable laws of the United Arab Emirates.

Any disputes will be subject to the jurisdiction of the competent courts of the United Arab Emirates, unless applicable law provides otherwise.

22. Contact Us

If you have any questions about these Terms, please contact:

NVS FZE LLC
Business Centre, Sharjah Publishing City Free Zone
Sharjah, United Arab Emirates

Email: hello@nvsmovement.com


Legal Information

Legal entity: NVS FZE LLC
Legal status: Free Zone Establishment
Licensing authority: Sharjah Publishing City Free Zone Authority
Licence No.: 4431882.01