Privacy policy

Last updated: September 23, 2026

NVS FZE LLC, trading as NVS Movement (“NVS”, “we”, “us”, or “our”), operates this store and website, including all related information, content, features, tools, products and services, in order to provide you, the customer, with a curated shopping experience (the “Services”).

NVS is powered by Shopify, which enables us to provide the Services to you.

This Privacy Policy describes how we collect, use, disclose and otherwise process your personal information when you visit, use, or make a purchase or other transaction using the Services, or otherwise communicate with us.

If there is a conflict between our Terms of Service and this Privacy Policy, this Privacy Policy controls with respect to the collection, processing and disclosure of your personal information.

Please read this Privacy Policy carefully. By using and accessing any of the Services, you acknowledge that you have read this Privacy Policy and understand the collection, use and disclosure of your information as described in this Privacy Policy.

Personal Information We Collect or Process

When we use the term “personal information,” we are referring to information that identifies or can reasonably be linked to you or another person.

Personal information does not include information that is collected anonymously or that has been de-identified so that it cannot identify or be reasonably linked to you.

We may collect or process the following categories of personal information, depending on how you interact with the Services, where you live, and as permitted or required by applicable law:

  • Contact details, including your name, address, billing address, shipping address, phone number and email address.
  • Financial information, including payment card information, financial account information, transaction details, form of payment, payment confirmation and other payment-related details. Payment information may be processed by our payment service providers.
  • Account information, including your username, password, preferences and settings.
  • Transaction information, including the items you view, put in your cart, add to your wishlist, purchase, return, exchange or cancel, as well as your past transactions.
  • Communications with us, including information you provide when contacting customer support or otherwise communicating with us.
  • Device information, including information about your device, browser, network connection, IP address and other unique identifiers.
  • Usage information, including information regarding your interaction with the Services, including how and when you interact with or navigate our website.

Personal Information Sources

We may collect personal information from the following sources:

  • Directly from you, including when you create an account, make a purchase, subscribe to our marketing communications, visit or use the Services, communicate with us, or otherwise provide us with your personal information.
  • Automatically through the Services, including from your device when you use our products or services or visit our website, and through cookies and similar technologies.
  • From our service providers, including when we engage them to enable certain technologies or services and when they collect or process your personal information on our behalf.
  • From our partners or other third parties, including advertising, analytics, social media and marketing platforms, where permitted by applicable law.

How We Use Your Personal Information

Depending on how you interact with us or which of the Services you use, we may use personal information for the following purposes:

Provide, Tailor and Improve the Services

We use your personal information to provide you with the Services, including to:

  • process and fulfill your orders;
  • process payments;
  • arrange shipping and delivery;
  • facilitate returns and exchanges;
  • maintain and manage your account;
  • remember your preferences and items you are interested in;
  • provide customer support;
  • send notifications relating to your account, orders or transactions;
  • enable you to post reviews;
  • provide a customized shopping experience;
  • recommend products or services that may be relevant to you; and
  • improve and develop our Services, website, products and customer experience.

Marketing and Advertising

We may use your personal information for marketing and promotional purposes, including to send you marketing communications by email or other electronic means where permitted by applicable law and, where required, with your consent.

You may unsubscribe from marketing emails at any time by using the unsubscribe link included in our emails.

We may also use information about how you interact with our website and Services, such as pages or products viewed, items added to your cart, purchases, device information, IP address and interactions with our advertisements, to measure the effectiveness of our marketing, understand our audience and show you advertisements that may be more relevant to you.

We may use advertising, analytics and marketing platforms and service providers, including Meta (Facebook and Instagram) and Shopify, for these purposes.

These providers may use cookies, pixels, APIs and similar technologies to collect or receive information about your interactions with our website and advertisements.

This may allow us to:

  • measure advertising performance;
  • understand how visitors interact with our website;
  • create advertising audiences;
  • retarget visitors who have interacted with NVS Movement;
  • measure conversions and purchases resulting from advertisements; and
  • display relevant NVS Movement advertisements on third-party platforms.

Where required by applicable law, we will obtain your consent before using non-essential cookies or similar technologies for advertising or marketing purposes.

You may withdraw your consent or adjust your available privacy or cookie preferences at any time. Withdrawing consent does not affect the lawfulness of processing carried out before the withdrawal.

Security and Fraud Prevention

We use personal information to authenticate accounts, provide a secure payment and shopping experience, detect, investigate or take action regarding possible fraudulent, illegal, unsafe or malicious activity, protect our Services and users, and comply with applicable security requirements.

If you choose to create an account, you are responsible for keeping your account credentials secure. We recommend that you do not share your username, password or other account access details with anyone else.

Communicating With You

We use your personal information to:

  • provide customer support;
  • respond to inquiries;
  • communicate with you regarding your orders and transactions;
  • maintain our business relationship with you; and
  • provide information relating to the Services.

Legal Reasons

We may use your personal information to comply with applicable law or respond to valid legal processes, including requests from law enforcement or government agencies, to investigate or participate in civil discovery, potential or actual litigation or other legal proceedings, and to enforce or investigate potential violations of our terms or policies.

How We Disclose Personal Information

In certain circumstances, we may disclose your personal information to third parties for legitimate purposes, subject to this Privacy Policy and applicable law.

Such circumstances may include:

Shopify, Service Providers and Vendors

We may disclose personal information to Shopify, vendors and other third parties who perform services on our behalf, including:

  • website hosting;
  • payment processing;
  • IT management;
  • data analytics;
  • customer support;
  • cloud storage;
  • fulfillment;
  • shipping and delivery;
  • fraud prevention; and
  • other services necessary to operate our business.

Advertising, Analytics and Marketing Partners

We may disclose or make certain personal information available to advertising, analytics and marketing partners, including Meta (Facebook and Instagram), Shopify and other service providers that we use to operate, measure and improve our advertising and marketing.

This information may include:

  • device and browser information;
  • IP address;
  • website activity;
  • products viewed;
  • cart activity;
  • purchase information; and
  • interactions with our advertisements.

These partners may process information in accordance with their own privacy policies and applicable law.

Where required by applicable law, we will obtain your consent before information is collected or shared through advertising cookies, pixels or similar technologies.

Depending on where you reside, you may have rights relating to certain forms of targeted advertising or data sharing. Where applicable, you can exercise available opt-out rights through our Data Sharing Opt-Out page.

At Your Direction or With Your Consent

We may disclose information when you direct, request or otherwise consent to us disclosing certain information to third parties, such as when:

  • arranging delivery of products;
  • using social media features;
  • using third-party integrations; or
  • otherwise requesting a service that requires disclosure to a third party.

Affiliates and Corporate Transactions

We may disclose personal information to our affiliates or otherwise within our corporate group.

We may also disclose personal information in connection with a business transaction, such as a merger, acquisition, restructuring, financing or sale of assets.

Legal Requirements

We may disclose personal information where necessary to:

  • comply with applicable legal obligations;
  • respond to lawful requests from authorities;
  • comply with subpoenas, warrants or similar legal processes;
  • enforce our Terms of Service or other policies; or
  • protect or defend the Services, our rights, our users or others.

Relationship With Shopify

The Services are hosted by Shopify, which collects and processes personal information about your access to and use of the Services in order to provide and improve the Services.

Information you submit through the Services may be transmitted to and shared with Shopify and third parties that may be located in countries other than where you reside, in order to provide and improve the Services.

Shopify may also process information relating to your interactions with our store and with Shopify to provide certain enhanced services and features.

In certain circumstances, Shopify may be responsible for processing personal information for its own purposes and for responding to requests relating to such processing.

For more information about how Shopify handles personal information, please review Shopify's privacy information and privacy portal.

Cookies and Similar Technologies

We use cookies and similar technologies to operate our website, remember preferences, understand website usage, improve our Services and, where permitted, support advertising and marketing activities.

Cookies and similar technologies may be used for purposes including:

  • keeping the website functioning correctly;
  • remembering shopping-cart and account information;
  • understanding website traffic and usage;
  • analyzing how visitors interact with our website;
  • measuring advertising performance;
  • creating or measuring advertising audiences;
  • retargeting website visitors; and
  • providing more relevant advertising.

Some cookies may be placed by third-party service providers, including Shopify, Meta and analytics or advertising providers.

Where required by applicable law, we will request your consent before placing or using non-essential cookies or similar technologies.

You may be able to manage or disable cookies through your browser or available privacy settings. Disabling certain cookies may affect the functionality of the Services.

Third-Party Websites and Links

The Services may provide links to websites or other online platforms operated by third parties.

If you follow links to sites that are not affiliated with or controlled by us, you should review their privacy and security policies and other terms and conditions.

We do not guarantee and are not responsible for the privacy or security of such sites, including the accuracy, completeness or reliability of information found on those sites.

Information you provide on public or semi-public venues, including information you share on third-party social networking platforms, may also be viewable by other users of those platforms and may be used by us or third parties according to the applicable platform's terms and privacy policies.

Our inclusion of such links does not, by itself, imply any endorsement of the content on such platforms or of their owners or operators, except as disclosed on the Services.

Children's Data

The Services are not intended to be used by children.

We do not knowingly collect personal information from children under the age of majority applicable in their jurisdiction.

If you are a parent or legal guardian and believe that a child has provided us with personal information, please contact us using the contact details below so that we can review and, where appropriate, delete the information.

Security and Retention of Your Information

We take reasonable measures designed to protect personal information against unauthorized access, loss, misuse, alteration or disclosure.

However, no security measures are perfect or impenetrable, and we cannot guarantee the absolute security of your personal information.

Any information you send to us may not be completely secure while in transit. We recommend that you do not use insecure channels to communicate sensitive or confidential information to us.

We retain personal information for as long as reasonably necessary for the purposes described in this Privacy Policy, including where necessary to:

  • provide our Services;
  • maintain accounts;
  • fulfill transactions;
  • comply with legal or regulatory obligations;
  • maintain business and financial records;
  • resolve disputes;
  • enforce our agreements; or
  • protect our legitimate business interests.

The applicable retention period may vary depending on the type of information and the purpose for which it was collected.

Your Rights and Choices

Depending on where you live and subject to applicable law, you may have some or all of the following rights regarding your personal information.

These rights are not absolute and may apply only in certain circumstances.

Right to Access

You may have the right to request access to personal information that we hold about you.

Right to Correct

You may have the right to request correction of inaccurate or incomplete personal information.

Right to Delete

You may have the right to request deletion of personal information we hold about you, subject to applicable legal exceptions.

Right to Data Portability

In certain circumstances, you may have the right to receive certain personal information in a structured format or request that it be transferred to another party.

Right to Restrict or Object to Processing

Depending on applicable law, you may have the right to request that we restrict or stop certain processing of your personal information.

Marketing Preferences

You may unsubscribe from promotional emails at any time by using the unsubscribe link included in our marketing communications.

If you opt out of promotional communications, we may continue to send non-promotional communications relating to your orders, account, transactions or other Services.

Advertising and Targeted Marketing

Depending on where you reside, you may have rights relating to certain forms of targeted advertising or sharing of personal information for advertising purposes.

Where applicable, you may exercise these rights through our available privacy settings or our Data Sharing Opt-Out page.

If You Reside in the UK or European Economic Area

If you reside in the UK or European Economic Area, and subject to applicable law and its exceptions and limitations, you may have additional rights, including:

  • Objection to Processing: You may have the right to object to certain processing of your personal information.
  • Restriction of Processing: You may have the right to request that we restrict certain processing.
  • Withdrawal of Consent: Where we rely on consent as a legal basis for processing, you may withdraw your consent at any time. Withdrawal of consent does not affect the lawfulness of processing carried out before consent was withdrawn.

You may exercise applicable rights by contacting us using the contact details provided below.

We may need to verify your identity before processing certain requests.

We will respond to requests within the period required by applicable law.

Complaints

If you have concerns or complaints about how we process your personal information, please contact us using the contact details provided below.

We will review and respond to your complaint in accordance with applicable law.

Depending on where you live, you may also have the right to lodge a complaint with the relevant data protection authority.

International Transfers

Your personal information may be transferred to, stored in or processed in countries outside the country in which you reside.

This may occur because we use service providers, including Shopify and other technology, payment, analytics, advertising, fulfillment and shipping providers that may process information internationally.

Where required by applicable law, we will use appropriate safeguards and lawful mechanisms for international transfers of personal information.

If we transfer personal information out of the European Economic Area or the United Kingdom, we will rely on recognized transfer mechanisms, such as Standard Contractual Clauses or other legally recognized mechanisms, where applicable, unless the transfer is to a country recognized as providing an adequate level of protection.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes to:

  • our business practices;
  • the Services;
  • technologies we use;
  • applicable laws or regulations; or
  • other operational, legal or regulatory requirements.

When we update this Privacy Policy, we will update the “Last updated” date at the top of this page.

Where required by applicable law, we will provide additional notice of material changes.

Contact

If you have any questions about this Privacy Policy, our privacy practices or your personal information, or if you would like to exercise any applicable privacy rights, please contact us at:

NVS FZE LLC
Trading as: NVS Movement
Business Centre
Sharjah Publishing City Free Zone
Sharjah, United Arab Emirates

License No.: 4431882.01
Licensing Authority: Sharjah Publishing City Free Zone Authority

Email: hello@nvsmovement.com

For the purposes of applicable data protection laws, NVS FZE LLC is the entity responsible for the processing of personal information described in this Privacy Policy.